Terms of Service

Last Updated: September 27, 2025

1. Acceptance of Terms

Welcome to Convert The Spire! By accessing or using our free video conversion service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legal agreement between you and Convert The Spire ("we," "us," or "our"). We reserve the right to update these Terms at any time, and your continued use of the Service after changes indicates your acceptance of the new Terms.

2. Description of Service

3. Acceptable Use Policy

3.1 Permitted Uses

You may use our Service to:

• Personal Use: Convert videos for personal, non-commercial use
• Educational Purposes: Download content for educational or research purposes (subject to fair use)
• Backup Creation: Create personal backups of content you have legitimate access to
• Format Conversion: Convert between different video and audio formats for compatibility

3.2 Prohibited Uses

4. Copyright and Intellectual Property

4.1 User Responsibility

• Copyright Compliance: You must have permission or legal right to download any content
• Fair Use: Understand and comply with fair use laws in your jurisdiction
• Creator Rights: Respect the rights of content creators and copyright holders
• Personal Use: Limit downloads to personal, non-commercial use unless you have appropriate rights

4.2 DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work is being infringed, please contact us at our support chat with:

• Description of the copyrighted work claimed to be infringed
• Information about the allegedly infringing material
• Your contact information and digital signature
• A statement that you have a good faith belief that the use is not authorized

5. Service Availability and Limitations

5.1 Service Availability

• Best Effort: We provide the service on a "best effort" basis and aim for high availability
• No Guarantees: We don't guarantee 100% uptime or uninterrupted service availability
• Maintenance: Service may be temporarily unavailable during maintenance or updates
• Platform Dependencies: Service functionality depends on third-party platforms (YouTube, etc.)

5.2 Usage Limitations

• Fair Use: We may implement rate limiting to prevent abuse and ensure fair access for all users
• File Size Limits: Videos longer than 3 hours or larger than 2GB may not be supported
• Quality Limits: Maximum quality depends on source video and platform availability
• Format Support: We support common formats but may not support all proprietary or obscure formats

6. User Conduct and Responsibilities

6.1 Your Responsibilities

• Legal Compliance: Ensure your use complies with all applicable laws and regulations
• Respectful Use: Don't abuse the service or interfere with other users' access
• Accurate Information: Provide accurate information when contacting us for support
• Security: Don't attempt to compromise the security or integrity of our service

6.2 Prohibited Conduct

• Using automated scripts, bots, or tools to abuse the service
• Attempting to bypass rate limits or security measures
• Interfering with other users' access to the service
• Posting or sharing illegal, harmful, or offensive content
• Impersonating others or providing false information

7. Privacy and Data Protection

Your privacy is important to us. Our data handling practices are detailed in our Privacy Policy. Key points include:

• We don't store your videos or personal information
• Temporary processing data is automatically deleted within hours
• We use minimal cookies and don't track your activity
• We comply with GDPR and other privacy regulations

8. Disclaimers and Limitations

8.1 Service Disclaimer

8.2 Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any direct, indirect, incidental, or consequential damages
• Our total liability to you shall not exceed $100 or the amount you paid us (which is $0 for free service)
• We are not responsible for content downloaded from third-party platforms
• You use the service at your own risk and discretion

9. Third-Party Platforms

Our service interacts with third-party platforms (YouTube, TikTok, etc.) through their public APIs. Important considerations:

• Platform Terms: You must also comply with the terms of service of the source platforms
• Platform Changes: Service functionality may be affected by changes to third-party platforms
• Platform Restrictions: Some content may not be downloadable due to platform restrictions
• No Affiliation: We are not affiliated with or endorsed by these third-party platforms

10. Indemnification

You agree to defend, indemnify, and hold harmless Convert The Spire and its developer from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

• Your use or misuse of the service
• Your violation of these Terms of Service
• Your violation of any third-party rights, including intellectual property rights
• Any content you download or distribute using our service

11. Termination

11.1 Termination Rights

• Your Rights: You may stop using the service at any time without notice
• Our Rights: We may suspend or terminate access for violations of these Terms
• Service Discontinuation: We may discontinue the service with reasonable notice

11.2 Effect of Termination

• All rights and licenses granted to you will immediately cease
• You must stop using the service and delete any downloaded content obtained illegally
• Provisions regarding liability, indemnification, and dispute resolution survive termination

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of Belgium and the European Union, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in Belgium.

12.2 Dispute Resolution

Before pursuing legal action, we encourage you to:

1. Contact Us First: Email our support chat to discuss any issues
2. Good Faith Resolution: Work with us to resolve disputes amicably
3. Mediation: Consider mediation before litigation if direct resolution fails

13. Changes to Terms

We may update these Terms of Service from time to time to reflect:

• Changes in our service offerings or functionality
• Legal or regulatory requirements
• Industry best practices and user feedback

Material changes will be communicated by updating the "Last Updated" date and providing notice through our service. Your continued use after changes indicates acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely achieves the intent of the original provision.

Convert responsibly, respect creators, and enjoy our free service!
Together, we can keep Convert The Spire free and available for everyone.